We broke down on our way back from Sturgis. Stopped at this facility on Saturday and they were super helpful. They directed us to where we could go to get a rental so we could make it the other 6 hours home. Such friendly customer service, we REALLY appreciate the help!!
I was on my way to Rapid City to deliver a New RV to a dealer. My plan was to deliver Monday Dec 20 so I could be home Tuesday in plenty of time for Christmas. I live in Bloomington IL. I broke down on Sunday night on Dec 19. I called some shops on Monday morning to see who could fix my truck. The Dodge dealer told me to call Riverview because the Dodge dealer could not get me in for 2 weeks. I called Riverview and talked to Allison. She asked me if I could get my truck there. I was able to get it there. The guys in the shop were able to get my truck in Monday afternoon. They found the problem ordered the part. The part came in on Wednesday afternoon. Dec 22. The technician stayed late to get my truck fixed. I was able to deliver Thursday 23. I made it home Christmas eve at 6:30 Pm Alisson told me they would get me home for Christmas and they did. Riverview service department was my Christmas miracle.
Broke down going to Rapid City in work van. They got the van in and looked at quickly!!! Then borrowed us a car to retrieve our truck in Kadoka and are going to fix van and we will pick it up on way back home. Everyone at Riverview was OUTSTANDING! They are what the OLD CHEVY BOWTIE SERVICE IS ABOUT!! Thanks to all employees!?
Traveling from Lincoln NE to Pierre SD and stopped to fill up with gas and noticed oil leaking from under the motor. Called a few local mechanics and they were all too busy to help. A local at the gas station suggested I try Riverview so I drove it over to Riverview just a short distance from the gas station and they got my vehicle in right away and fixed the major oil leak within a couple hours. What service, very friendly they went out of their way to make sure I was taken care of and was able to get to my destination the same day. I can't say enough about this Dealership while I was waiting for the repairs everyone that walked by stopped and talked to me and made sure I was being taken care of.
We were in town for opening deer season this past weekend and had trouble with my pickup. It was Saturday around noon and the place was closed but we got really lucky and caught Anthony stopping in for a little bit. He dropped everything he was doing and he and his mechanic figured out our problem and had us fixed up in no time. It was by far the best service I’ve ever seen. Thank you guys so much for your help!!!!
They get you taken care of quickly!
I would like to thank your dealership for getting us back on the road. Your tech Zach for being so thorough and to Scotty for the ride in his cool truck! Your employees went above and beyond to be pleasant and accommodating. Thanks again
Traveling from Colorado to Wisconsin we broke down near Riverview Dealership. The folks there were so very helpful in getting us through a stressful situation! A special thank you to Renae and Anthony for going above and beyond to help us any way they could. If they were closer to our home I would definitely buy a car from Riverview Chevrolet Buick! Genuinely good people!
My car started smoking and shaking on our way to Rapid City, SD. We made it to the first vehicle repair shop we could find in Oacoma, and it was closed. After 30 minutes of calling the local shops, the owner of this place came out. He FIXED my car, right there, in his dress clothes. We made it to Rapid to enjoy our vacation because of the kindness and knowledge of Anthony!
Shout out to Randall! He went above and beyond the extra mile for any quality service experience I have ever received while car buying! I love my new vehicle and how he took the time to get to know me and my needs as a customer! He delivered the best car buying experience to me ever and I will definitely do business with him again!
My husband and I would like to send a huge THANK YOU to Anthony Farnsworth. On Tuesday, July 23, 2019, we were traveling toward our home in Tennessee when we had an issue with our car. Even though it was a few minutes past closing time, Anthony graciously spent his own time helping us get on our way. Your business is fortunate to have such a kind and caring employee. Thank you again, Anthony! We are home now because of you.